Lost or stolen device help
Display a message: Show a customized message on your Home screen, even if your device is locked. Applicable number of lines for this discount are up to 10 lines per 1 line of the Fixed-line Internet Service. If you haven't already reported your device as stolen and suspended the line, please do so immediately. You'll see a map with your device's location, if it's available. be turned on• If your bill shows charges to your device after the loss, but before you suspended service and reported it stolen, you can dispute those charges. We take all facts and circumstances into consideration as part of our investigation, including reviewing your account to compare the usage during the time that the device was missing until the time when the phone was in your possession. Check your next bill and report any suspicious charges so we can investigate. be visible on Google Play• mobile website for banks that accept the bank transfer payments. Play sound: Device will ring for 5 minutes, even if set to silent. Tap on your device and choose from the following option:• Wipe the device: Permanently delete all data from your device. If you happen to find the device later, unblocking is fast and easy. The device will also vibrate and the screen will flash. Visit any. Track location: Check where your missing device is every 15 minutes. Remotely lock your missing device with a passcode and display a custom message with your phone number on the Lock screen. See how to get started with My T-Mobile by setting up permissions. If you do not have device protection:• T-Mobile works with government agencies and other major wireless carriers throughout the world to block stolen devices. In the My Line section click your device name to access the Report lost or stolen option. After your device is erased, you can't locate it. You can use an extra T-Mobile phone or with your service when you• Erase data: Erases all data on the tablet. If you have device protection,. Back up: Remotely initiate a backup to the Samsung cloud. If your device can be found, the location appears on the screen. This service cannot use Home Bundle Discount Hikari Set A together. mobie with an Android smartphone Set up Android APN Set up an APN to communicate. Choose from the following option:• The owner of the credit card needs to visit the store. Erase device• have Find My Device turned on Use these steps to find, lock, or erase your device. Select Scream to sound a loud alarm, even if your device is in silent mode. Go to and sign in with your Lookout account. You can't control it from Samsung Find My Mobile anymore. , a document notarized by a municipality of Japan, a receipt from Y! This will block the device and the line from further unauthorized use. If you have more than one device, choose your device on the left of the screen. For additional information, see. We can help you replace your device with a new one. Play a sound: Make your device ring loudly to help you find it even if sound is currently turned off. Choose from the following options:• Select Stop Screaming to turn it off. 5 GB will be required to increase to the original speed. Mark As Lost• be connected to mobile data or Wi-Fi• Erase This Device• T-Mobile can also block your IMEI to prevent your device from being used. Lock the device: Lock your device and optionally set a new password. Note that transferring from Y! You can still locate the device after it's locked. , above services are not covered with free call and calling rates are charged responding to payment plan you use. After you erase a device, you can't track it using the Find My app. Terms in this promotion may change at any time without notice. Protect your account• Visit and sign in with your google account. If you remove the device from your account after you erase it, Activation Lock will be turned off. My T-Mobile lets you manage your account online. If you have more than one device, choose your device at the top left of the screen. On an iPhone or iPad, open the Find My app. Payment with credit card accepted credit cards• In the month you subscribed above option, free charge for first month applies as a privilege. We consider all relevant information, including any documentation you can provide demonstrating that the device wasn't in your possession when the charges were made. Restore service• Open the Lookout app on your device. Select the Find My Device tab. Home Bundle Discount Hikari Set A• When you're ready to restore service give us a call at• Lock the device and sign out of your Google account. Ring: Make the device ring, even if it's on silent. Directions: Get directions to your device's current location. If you have multiple BlackBerries, click the Model drop-down box to choose your device. Scroll down to the MISSING DEVICE section and select the box next to Signal Flare. Turn on Signal Flare Signal Flare automatically saves your device's last known location when the battery gets low, significantly improving your chances of finding the device. Please follow the steps below even if the APN is already set up automatically. Call us at as soon as possible to lock your device and service. When you recover your device, you will need to unlock it with your passcode. Learn how to set up your T-Mobile ID login and password so you can log in to My T-Mobile. If the campaign or discounts seen here end, there will be a notification on Y! Tap the Menu icon with three dots in the top right, then tap Settings. Learn about all the easy options we offer for bill payment. To apply for more data, subscribe through your My Y! Select the appropriate line and click Report lost or stolen. Upon termination of that contract, you will also not be able to use the relevant services, such as mail address, payment plans, discount services, contents and e-money services. have Location turned on• Erases all of your information including credit, debit, or prepaid cards for Apple Pay from the device. Flag as stolen: Mark this device as stolen and permanently delete all the data from the device Get a replacement device• We will investigate your account activity, and you may need to provide further information regarding the theft or loss as part of our investigation. To use Find My Device, your lost device must:• When you use the increased data amount with Extra Data Option, you are required to apply by yourself to recover normal speed. In 5G service areas, transmission speed is expected to reduce compared with that of starting as users increase in the future. Log in to your account at to see all of your latest Signal Flare locations. For additional information, see Find a lost. You can also message us for help after you log in• In addition, even if your device used shows 5G on the top of its stand-by screen, the notation may switch 4G to communicate when you start communication. We don't want paying your T-Mobile bill to be a pain. A confirmation email is sent to the primary email address associated with your Apple ID. Then, sign in with your Apple ID. Please be aware that when conducting the transfer process MNP via the Internet, time may be required for the transfer process to be completed. be signed in to a Google Account• View location: Map the current location of your device. Make sure to delete the profile. Charge depends on number of characters. The scream feature is VERY LOUD. For additional information and app features, see. In the event the transfer process is conducted during a period which is not the contract renewal month of the pre-transfer carrier, a penalty for breach of contract may be charged depending on the content of the contract between the pre-transfer carrier and the customer. 1 If the main line contract is terminated, 2 If the main line or subsequent lines are changed to the plans listed above, 3 if the account name is switched from an individual to a corporate subscription. If you have Apple Pay set up on the device, it is disabled. If the device is found, for an unblock request. Play Sound: Plays a loud sound on your device, even if it's set to silent. Go to and log in with your BlackBerry ID. Locate or lock your device If you use any of the services below, you may be able to find or secure your device. Secure device• Until then, we will send an invoice with transfer bill, so please pay at a convenience store or bank during this time. Find your device• Please have the original documents with you. Unlock: Unlock your tablet remotely when you forget your unlock method. Service areas for 5G is initially limited, some users may use 4G service in the main. Important Notes on Data Service• On this page:• If your device type is listed as unknown including BYOD devices , click View Account. This prevents the device from being used on most carrier networks, including T-Mobile's, even if another SIM card is inserted. Extend battery life: Turns on the maximum level of battery saving mode on your device. The discounts of these campaigns are taken from the basic fees before taxes. Deletes all saved unlock methods. In the account overview page, scroll down to Lines and Devices. The documents presented are not used for other than applicant identification. If you require this data, be sure to backup these files before deleting the APN configuration profile. If you believe your device is incorrectly listed as lost or stolen, for assistance. You can also display a message or phone number on the lock screen. For more information, please see the manual for your device. Go to and log in to your Samsung account. Choose from the following options:• When you report a device as lost or stolen, T-Mobile reports the International Mobile Equipment Identity IMEI number, a serial number that identifies your wireless device, to an international database. Erase all content from the device.。
